SugarCRM is a webbased CRM solution written in PHP. SugarCRM is available in different flavours called "Editions" ("Community" (free), "Professional", and "Enterprise"). For a detailed overview of the different editions, have a look at the SugarCRM website. In this tutorial I will describe the installation of the free Community Edition on Fedora 17. With the modules My Portal, Calendar, Activities, Contacts, Accounts, Leads,Opportunities, Cases, Bugtracker, Documents and Email, SugarCRM Community Edition offers everything that can be expected from a CRM solution.
1 Preliminary Note
In this tutorial I use the hostname server1.example.com with the IP address 192.168.0.217. These settings might differ for you, so you have to replace them where appropriate.
I will install SugarCRM in Apache's default vhost (document root /var/www/html) in the directory /var/www/html/sugarcrm. You might have to adjust this on your system.
2 Install The MySQL Database Server
Install unzip to be able to unpack the SugarCRM package later:Install MySQL:
Then we create the system startup links for MySQL (so that MySQL starts automatically whenever the system boots) and start the MySQL server:
to set a password for the user root (otherwise anybody can access your MySQL database!):
[root@server1 ~]# mysql_secure_installation
NOTE: RUNNING ALL PARTS OF THIS SCRIPT IS RECOMMENDED FOR ALL MySQL
SERVERS IN PRODUCTION USE! PLEASE READ EACH STEP CAREFULLY!
In order to log into MySQL to secure it, we'll need the current
password for the root user. If you've just installed MySQL, and
you haven't set the root password yet, the password will be blank,
so you should just press enter here.
Enter current password for root (enter for none): <-- ENTER
OK, successfully used password, moving on...
Setting the root password ensures that nobody can log into the MySQL
root user without the proper authorisation.
Set root password? [Y/n] <-- ENTER
New password: <-- yourrootsqlpassword
Re-enter new password: <-- yourrootsqlpassword
Password updated successfully!
Reloading privilege tables..
By default, a MySQL installation has an anonymous user, allowing anyone
to log into MySQL without having to have a user account created for
them. This is intended only for testing, and to make the installation
go a bit smoother. You should remove them before moving into a
Remove anonymous users? [Y/n] <-- ENTER
Normally, root should only be allowed to connect from 'localhost'. This
ensures that someone cannot guess at the root password from the network.
Disallow root login remotely? [Y/n] <-- ENTER
By default, MySQL comes with a database named 'test' that anyone can
access. This is also intended only for testing, and should be removed
before moving into a production environment.
Remove test database and access to it? [Y/n] <-- ENTER
- Dropping test database...
- Removing privileges on test database...
Reloading the privilege tables will ensure that all changes made so far
will take effect immediately.
Reload privilege tables now? [Y/n] <-- ENTER
All done! If you've completed all of the above steps, your MySQL
installation should now be secure.
Thanks for using MySQL!
3 Install The Apache Webserver And PHP
Afterwards we need to check two settings in /etc/php.ini:
Make sure that the memory_limit is at least 64M and set post_max_size and upload_max_filesize to 20M:
[...] memory_limit = 128M [...] ; Maximum size of POST data that PHP will accept. ; Its value may be 0 to disable the limit. It is ignored if POST data reading ; is disabled through enable_post_data_reading. ; http://php.net/post-max-size post_max_size = 20M [...] ; Maximum allowed size for uploaded files. ; http://php.net/upload-max-filesize upload_max_filesize = 20M [...]
Now configure your system to start Apache at boot time: